Return & Refund Policy
The Vault Fragrances – Return & Refund Policy
Luxury is personal. Every scent is final.
Due to the intimate and personal nature of fragrance products, all sales are considered final.
We only offer replacements in the rare event that:
The item arrives damaged
An incorrect product was shipped
If your order arrives damaged, please contact us within 48 hours of delivery with:
Your order number
Clear photos of the product and packaging
Send all requests to:
thevaultfragrances@gmail.com